Terms & Conditions
Please read these terms carefully before using SecretGiftBox.in
By accessing and using SecretGiftBox.in, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not place an order.
1. Nature of the Service
SecretGiftBox.in provides a curated gifting experience where the contents of the gift box are intentionally undisclosed. By placing an order, you acknowledge and accept this core concept.
2. Product Information
There is a single gift box offered through the platform. Customers do not select individual products or items. All selections relate only to categories and personalization inputs, not to specific contents.
3. Orders and Payments
- All orders must be placed through the website checkout process.
- Payments are required in full at the time of order confirmation.
- Once an order is successfully placed, it cannot be modified.
4. Delivery
Orders are delivered within the delivery window communicated on the website at the time of purchase. Delivery timelines may vary due to factors beyond our control, including logistics or regional restrictions.
5. No Preview or Disclosure
The contents of the gift box are not disclosed at any stage before delivery. Requests for previews, item lists, or specific content details will not be entertained.
6. Returns, Refunds & Cancellations
- Returns and exchanges are not supported.
- Cancellations are not permitted once the order is confirmed.
- Refunds may only be considered in cases of failed delivery or damaged packaging, subject to review.
7. User Responsibility
You are responsible for providing accurate delivery and contact information. SecretGiftBox.in is not liable for issues arising from incorrect or incomplete details provided by the customer.
8. Intellectual Property
All content on this website, including text, visuals, branding, and layout, is the property of SecretGiftBox.in and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
SecretGiftBox.in shall not be held liable for indirect, incidental, or consequential damages arising from the use of the website or the gifting service.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by and interpreted in accordance with the laws applicable in India.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us through the details provided on the website.